Sam

As with any product or service, sometimes things can go wrong at some stage after completion and this can be due to many reasons, such as a faulty product or material failure, but please bear in mind this could also be due to other issues not related to any works previously undertaken.

In order for us to expediently process, we would be grateful if you could complete the form below adding as much detail as possible, including attaching any photos and a sketch if appropriate, (a photo of the sketch will be sufficient), these can be JPEG image files or PDF files (if you have the facility to create).

In the event that the claim is being made against a warranty, we will need a copy of the original receipt and this can also be simply attached as a jpeg photo or a scanned image (if you have the facility), this will be required by our suppliers.

Once in receipt of your completed form, we will come back to you with the next step in the process, or any further queries we may have.