SBL enforces the following quality policy to enable to supply and fitting of the highest quality of works. It is essential that customer satisfaction and requirements are met and we continue to log, monitor and aim to uphold and improve our quality promise.
We are committed to achieving and maintain these key objectives in order to retain and improve on our high quality of works and services. We concentrate on maintaining a commitment to the customer/clients specific requirements, we monitor this by recording customer/client satisfaction in order to constantly assess and improve on the services/works we provide by ensuring we improve the performance of our workforce and quality of work enabling a continuously high standard of works.
FENSA stands for the Fenestration Self-Assessment Scheme. Following Government encouragement, FENSA has been set up by the Glass and Glazing Federation (GGF) and other industry bodies in response to Building Regulations for double glazing companies in England and Wales.
When replacing windows, doors and roof lights in dwellings in England and Wales, homeowners must comply with current thermal performance and Building Regulation standards and ensure they get a certificate from a Competent Person scheme such as FENSA or Local Authority Building Control. FENSA enables companies that install replacement windows and doors to self-certify compliance under these Building Regulations without the need for a separate assessment from Building Control.
Gas Safe Regiser
The main focus of the Register is on improving and maintaining gas safety to the highest standards. We make sure all gas engineers on the Register, over 120,000, are qualified to work with gas.
We work to protect the public from unsafe gas work through:
- a national investigations team tracking down illegal gas workers
- regular inspections of Gas Safe registered engineers
- educating consumers and raising awareness of gas safety
- investigating reports of unsafe gas work
National Federation of Glaziers
National Federation of Glaziers was founded in 1991 to promote best and fair practice in the Glazing industry and is a Trade and Consumer Federation.
Its members are thoroughly vetted before acceptance and may be relied upon to provide proper and professional advice on all aspects of glazing, and to carry out glazing work to the highest standards.